*** Please allow for shipping delays due to Covid 19 ***

👒Shipping prices are based on overall weight of the entire order 

👒For small and medium sized packages, An Post (Irish Postal Service), is used 

👒Registered post is used for all orders over €20

👒Standard post is used for Irish and UK orders under €20

👒Cancelations we do accept order cancelations, but if we can help you please email lulandamakes@gmail.com

👒Faulty Item You have the right to return a faulty item within 28 days along with proof of purchase.

👒Returns Customer satisfaction is very important to us. If you are unhappy with a piece please contact us on lulandamakes@gmail.com If the item is returned within 14 working days, and has not been worn, in most cases a refund can be given.

(This does not apply to pierced earrings or fascinators for hygiene reasons or custom made designs)

Please get in touch before returning an item. Original postage costs will not be covered and the costumer will be responsible for postage costs when returning an item.

Please return items to the address that will be emailed to you. We will replace or refund you for the item upon receiving the returned goods. Until you return items to us, you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products carefully to prevent damage. Please note the return of items is at the senders own expense, unless otherwise agreed with us in writing

👒Customs Duties
If you order items for delivery outside Ireland they may be subject to import duties and taxes. These are levied once the items reach the specified destination. You, the customer are responsible for any import duties incurred on your own purchases.
Lulanda Makes… has no prior knowledge of whether these charges may be incurred or what value they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

👒 Items damaged in transit
A lot of time is spent hand making each item and so we take the greatest of care when packaging an item for postage. If you take delivery of a package from us and the contents have been damaged in transit, we will be unable to accept any responsibility or liability and by placing your order and accepting these terms you agree that the risk of the goods being damaged in transit rests with the customer.